How Are We Doing?

We feel good about the service that we provide. But, we don't know how you feel until we ask. Let us know what you thought about your interaction with our dealership.

The Used Car Factory is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!

9 Testimonials
5 out of 5 stars
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First time buyer and it was the easiest thing i have ever bought! Super friendly professional staff with a family style feel. The whole crew took great care of me super helpful and knowledgeable staff, willing to do whatever to help you drive home in a new car within a couple hours.Their vehicle selection is great and treated properly! Thank you to brian and chris who i worked directly with and the rest of the team thanks so much !!
Kyle Darling
2019-07-18
Great car buying experience. Chris was so easy to work with leading up to the sale and the day of, as was Austin at the dealership. No games, just what works for them and they will work with you if they can to get you the car you want. Thanks guys. Our car is wonderful.
Drew Green
2019-04-21
Bought a Kia Sedona from these guys a few months back, and couldn't be more satisfied. From the moment we walked in we were treated like family. Being a parent to a special needs child on a very tight budget, they went above and beyond to make sure we left with what we needed. It's been a few months since the vehicle was purchased and I can say we are 100% satisfied. Highly recommend for anybody buying a car and looking to be treated like a person instead of a dollar sign.
Kevin Berman
2019-07-03
The guys at The Used Car Factory were really easy to work with. They did everything they could to make sure I drove away with a Jeep. Chris even drove it to my house about 20 minutes away! I will certainly send more business their way! Tia
Tia Smith
2019-04-24
Fantastic place to buy from! No pressure to buy and they are extremely willing to work with you. They will do everything in their power to make it work for you! Thanks Brian and Chris!
Jake Helms
2019-04-30
Best prices and good deals. They work with you and make sure you like what you want. Very cool dealers I highly recommend to check it out. ???
Jose Perez
2019-03-15
Great experience at this dealer. Great sales staff. Best place by far we have dealt with in the used car business. I would reccomend them anytime.
Shane Hartsell
2019-03-30
Friendly staff clean facility nice cars. Staff was knowledgeable about the car I purchased. Austin and Chris were very helpful. Would recommend the dealership to others.
Cameron johnson
2019-02-28
I was looking to trade in my Jeep for an H3 Hummer. I found an Alpha edition at this lot through the internet. I live in Raleigh and made arrangements with GM Austin Kosinski to come down and see the car. On the day I was supposed to go down there, I couldn’t, due to work. I called Austin and we discussed both my Jeep and the H3 over the phone. Austin sent one of his team members up to me (3 hr drive) with the H3. It was all he said it was and the deal was made in my driveway! Talk about g... More
Mike
2018-11-19